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Managing, controlling, and improving quality

Douglas C. Montgomery, Auteur ; Cheryl L Jennings, Auteur ; Michele E Pfund, Auteur | New York : John Wiley & Sons | 2011

This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an importan[...]

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